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Communique Collection

Learning – sharing – celebrating success, together

Success belongs to the relentless learners.  Because as you know more, you can achieve more” Robin Sharma

April 2022 Communique

“Energy, like the Biblical grain of mustard seed, will move mountains. A man doesn't need brilliance or genius, all he needs is energy. Our energy…

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Take the Road Less Travelled in Creating Customer Service Differentiation

The famous late poet, memoirist and civil rights activist, Maya Angelou, is often quoted for having said: “I've learned that people will forget what you said,…

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The Far Reaching Cruelty of Covid-19

This article was first published in the Daily Maverick on 13 January 2022. It is common cause that the consequences of the Covid-19 pandemic have…

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Tribute to a Tumultuous Year

It is that time of year, when everyone seems to be rushing a little faster than usual as we head towards slowing down and taking…

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October 2021 Communique

“Life is like a landscape.  You live in the midst of it but can describe it only from the vantage point of distance.” Charles Lindbergh…

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The Provision of Expert Opinion and Evidence as a Health Professional – November 2021

November 2021 sees the final roll out of this course, which is specifically designed for health professionals who are - or wish to become -…

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Medicine, Maternity Care and Remote Site Health Management in Africa

It is well worth setting time aside to attend the webinar titled: ‘Medicine, Maternity Care and Remote Site Health Management in Africa’ on the 22nd…

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The Priviledge of Work …

As someone who gets to spend time assessing the intricacies of different types of occupations, the world of work is a place of constant fascination;…

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Contractual challenges do not supersede the inherent right to dignity

Over the course of the past year there has been a great deal written and said about the lack of payment by certain insurers of…

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December 2020 Communique

As we reach the end of this very strange year of entrapment and the mist starts to lift (enabling a glimpse of and allowing hope…

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The Actions Taken Today Will Determine the Outcomes of Tomorrow

The lack of positive response by some insurers in meeting the needs of those who have loyally paid for business interruption cover, struck a chord…

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Business in the Time of COVID-19

Whilst some of the benefits of the difficult times in which we are living may remain yet to be fully appreciated, it is evident that…

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Reflections …

2019 has been a year filled with the richness of a multitude of experiences inclusive of: - launching a new claims service with LLA Inc.…

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Life Insurance Claims Management: Facts – Fiction – Faults – Finesse

During the course of September 2019 Business Tech published an article titled: ‘These are South Africa’s best and worst life insurers’ - in which the…

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Putting the pieces together in the puzzle of life insurance claims

The stress experienced post trauma and or during ill health is significant, often made worse by not being able to work for a period of…

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